Saskatchewan Remote Guardians ("we", "us", or "our") is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and your rights under applicable Canadian privacy law — including the federal Personal Information Protection and Electronic Documents Act (PIPEDA) and Saskatchewan's Freedom of Information and Protection of Privacy Act (FOIP).
1. Information We Collect
We collect personal information only when you voluntarily provide it to us. This includes your name, email address, phone number, and the content of any message you send through our contact form or pilot/quote request form. We do not collect sensitive personal information, financial data, or information from minors. We do not use tracking pixels, third-party advertising networks, or data brokers.
2. How We Use Your Information
We use your information solely to respond to your inquiry, provide a quote or proposal, deliver remote monitoring services you have requested, and communicate service updates relevant to your account. We do not use your information for unsolicited marketing. We will not contact you for purposes unrelated to your original inquiry without your explicit consent.
4. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. Contact form submissions are transmitted over encrypted HTTPS connections. We retain your information only as long as necessary to fulfill the purpose for which it was collected, or as required by law.
5. Your Rights
Under PIPEDA and FOIP, you have the right to request access to the personal information we hold about you, request corrections to inaccurate information, withdraw consent to our use of your information (subject to legal or contractual restrictions), and ask us to delete your information where we have no legal obligation to retain it. To exercise any of these rights, contact us using the details below.
7. Contact Us
If you have questions about this policy or wish to exercise your privacy rights, please contact us at: Saskatchewan Remote Guardians, Nipawin, Saskatchewan, Canada. Email: [email protected]. Phone: (306) 812-6722. We will respond to all privacy requests within 30 days.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.
Privacy questions?
We're committed to responding to all privacy requests within 30 days.